• Enterprise architecture development
• Business / data / application / technology architecture development
• Information systems and Services architecture development
• Digital transformation of the enterprise or its Services
• Business process diagnostics
• Business processes development and improvement
• Business process automation

Also see

• ITSM audit, development, deployment, maintenance, improvement

Development of enterprise architecture in all four domains: activity architecture (including management processes), data, application and technology architecture, link architectures to each other and to the organizational structure.

Creating of integrated architectures, where all elements serve a specific purpose, harmoniously interacting with other elements, configured in accordance with their specificity and place in the overall architecture.

• Diagnostics of architectures, business processes, services.
• Functional diagnostics of the automation system.

First step in any project, despite of subject area and starting point. It is allways neccessary to realize, what is going on in a field, map and describe it formaly, to have an instrument to move ahead.

- When does the way we engaged not involve diagnostics?
- If our team is assigned to work, for example, on applications architecture only, and customer can deliver proper business and data architectures as an input with Request for work. Another example, if we are supposed to develop business architecture only, it is no need to perform deep diagnostics of application and technology architectures.

Result: audit report, recommendations for development and improvements in current partition, subject area and interfaces. 

The fact is that for the successful development of architecture and business processes it is vitally to know exactly where we are, what where we want to arive, and several other importang tinny things.

It could be highly variative even in the same subject area for different companies, this isbecuse why even when we using the vertical architectures we should adopt it and never use as is.

We are highly experienced in projects having different subject area and scale. 
In the same time, any project meets compromises: timing, quality, scale and costs.

Here is and further it is only examples to give an idea of the cost level of the service. All real prices is tightly related to all complex of requirements, terms and restrictions under a real case and contract.

For example, the diagnostics with medium level of detalization of a result of 1 business-process, involving 3 departments of Enterprise price is around 50.000 USD.
For this diagnostics, timing could be* around 2 month.

* Usually, customer supports its projects on a high level of Enterprise, but sometimes it is impossible to pass the interviews because of customer's employers tight agenda. We asking customer to give us the best timings of it's employees to plan reliable agendas for interviews for a best matching with a project timing.

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• Collecting requirements for architectures, business processes and services.
• Design of architectures, business processes, services.

According to the results of diagnostics, or in according with the Reques for work, it is neccessary to design a strong description of target architecture, taking into account all contexts, landscapes, stakeholders issues and concerns.

- When does the way we engaged is not involve desing?
- If our team is assigned to work on the diagnistics only. All the elements that will be mined during diagnostics stage and that is related to design stage will be delivered as a results of a diagnostics.

- What is the result of desing and planing stage?
Result: target architectures, business processes and services descriptions.

It is vitally to develop detailed design of a new architectures. It is based on a results of a diagnistics stage, stakeholders requirements, issues and concerns, also on a specifics of a current contexts and environments. We using special TOGAF technics, templates and tools to build a strong target architectures descriptions and specifications.

For example, the design with medium level of detalization of a result of 1 value stream or capability end-to-end architecture, involving 3 departments of Enterprise price is around 100.000 USD.
For this Desing task, timing could be around 3-4 month.

* with the same reservation about the support of the project by the customer.

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• Planing of development project: Solution selection, Roadmap, Project plan.
• Control of development, testing, modifications, approving.

According to the results of design and planing stage, it is neccessary to select Solution for target architectures, business processes and services, taking into account all stakeholders issues and concerns and develop Roadmap and Project plan for selected Solutions. We will also develop or adopt all necessary methodologies and tools.

- When does the way we engaged is not involve Solution selection stage?
- If our team is not assigned to work on this stage. In this case we will deliver the results of our work at the diagnostics, design and planning stages, if we were involved there, and, if it is necessary, we will provide consulting on Solution selection and planing stage.

Result: Selected solutions, Roadmaps and Plans.

It is vitally to plan in details all further action appointed to deployment of a new architectures. Roadmaps consist of a work packages, based on a results of GAP-analisys performed on a previously stages, and Project plans consist of a detailed actions with timelines, resources assigned and detailed risk management instructions.

For example, the Solutions selection and planing for 1 capability or business process price is around 50.000 USD.
For this Solution selection and Planing, timing could be around 2 month.

* with the same reservation about the support of the project by the customer.

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• Deployment methodology development or adoption.
• Deployment of architectures, business processes, services, applications.

According to the results of Solution selection and Planing stage, a new architectures, value streams, capabilities, organizational structures, business processes, services and user functionality should be deployed and pass all techical testing.

- When does the way we engaged involve Deployment stage?
- If our team is assigned to work on this stage. In this case we will apply management and control over Deployment of a new architectures and their elements. Also, if it is necessary, we will hire a deployment team and perform all tasks of the stage on our own resources and responsability.

Result: new architectures, processes, services and user functionality deployed in the test environment.

Sometimes it is more convinient for a customer to outsorce deployment management and control function so that it's resources is free ofthis tasks and still availiable for maintanance of a current architectures, processes and information systems.

It is highly dependent on a current project scope, timing, requirements and sourcing model.

For example, the Deployment management for 1 new automated function in a current public non-stop IT-service with a 100% continuity is around 25.000 USD.
Timing could be around 2 month.

* with the same reservation about the support of the project by the customer.

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• Performing user training for a new processes, services and applications.
• Pilot exploitation, transfering to the production environment.

After Solution is deployed, it is a time to perform pilot testing. For this purpose we will lead the pilot group user training sessions and then pilot testing, with accordance to previously negotiated clear acceptance criterias. It is possible, that Solution could be passed back to Deployment stage with a list of errors, and despite of this. it is possible that during the pilot testing it is a new requirements is appears. We will deliver end-to-end service in both cases. After pilot testing, we will lead the training sessions for all users of a new Solution and stay next to users as long as it is neccessery to make it clear that everything is going well.

- When does the way we engaged involve  stage?
- If our team is assigned to work on this stage. In this case we will apply all related actions and lead Solution to the production environment, track the results, provide reports againts performance metrics, and prepear the suggestions for improvement. If it is necessary, we will organize the learning services and perform all tasks of the stage on our own resources and responsability.

Result: implemented business processes, services and user functionality.

Sometimes it is more convinient for a customer to outsorce deployment management and control function so that it's resources is free ofthis tasks and still availiable for maintanance of a current architectures, processes and information systems.

It is highly dependent on a current project scope, timing, requirements and sourcing model.

For example, the Implementation management for 1 new automated function in a current public non-stop IT-service with a 100% continuity is around 50.000 USD**.
Timing could be around 1 month to deliver Solution to production stage.

* with the same reservation about the support of the project by the customer.
** doesn't include the price of an outsourcing learning service, if it is in a contract.

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• Delivering support and maintanance for solution. 
• Measuring, reporting and delivering of improvements.

After Solution is deployed, it is a time to perform pilot testing. For this purpose we will lead the pilot group user training sessions and then pilot testing, with accordance to previously negotiated clear acceptance criterias. It is possible, that Solution could be passed back to Deployment stage with a list of errors, and despite of this. it is possible that during the pilot testing it is a new requirements is appears. We will deliver end-to-end service in both cases. After pilot testing, we will lead the training sessions for all users of a new Solution and stay next to users as long as it is neccessery to make it clear that everything is going well.

- When does the way we engaged involve Support and maintanence stage?
- If our team is assigned to work on this stage. In this case we will apply all related actions, track the results, provide reports against performance metrics, prepare the suggestions for improvements, and, if it is necessary, execute it. If it is necessary, we will organize all related services and resources and perform all tasks of the stage on our own responsability.

Result: processes, solutions and services is operable, reporting and suggestions for improvements are delivered.

Sometimes it is more convinient for a customer to outsource Support and maintenance function so that all resources, risks and responsability could be allocated outside from its Enterprice, what is quite good to earn really high quality and relaible services not wasting time and resources and to not being engaged in details of specific area. 
It could take quite long and expensive way to earn related competencies and build appropriate support capability, so in some circumstances, terms and restrictions it may be even impossible.

It is highly dependent on a current project scope, timing, requirements and sourcing model.

For example, the Support and maintanence for a Servicedesk function in a railway-logistics with an incidents, requests, problems, change, configuration and knowledge management processes with 99,9% avaiability is around 200.000 USD* / month.

* doesn't include the price of an outsourcing learning service, if it is in a contract.

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